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By Ursula Herter-Ehlers This essential shows speech therapists, physiotherapists, occupational therapists and nursing staff which communicative skills are necessary for professional communication in everyday working life. Focused, clear, uncomplicated and understandable, all essential aspects are covered that are important for successful communication with patients, clients and relatives. The focus is on the professional design of communication situations, the targeted use of interviewing techniques and reflecting on the interviews using the “Communicative Skills” assessment sheet.Product DetailsPublisher: Springer; 1. Aufl. 2021 edition (October 7, 2021)Language : GermanPaperback : 61 pagesISBN-10 : 3658354208ISBN-13 : 978-3658354206ISBN-13 : 9783658354206eText ISBN: 9783658354213
