by Format: Kindle Edition
Running one store or one business is a much different leadership challenge from operating multiple stores across diverse markets. Evolving from "hands-on" management to indirect influence is both an art and a skill. In this 2021 bestseller, author Jim Sullivan shares the seven distinct stages of multiunit leadership growth and development that the best above-store leaders master and apply daily. If you're a brand new multiunit operator or have been doing so for years, this book will give you fresh creative insight to leading teams in the second decade of the 21st Century. Based on five years of research and incorporating hundreds of best practices, the Multiunit Leadership book is used by companies that include American Express, Walt Disney, Domino's, Starbucks, Marriott, Coca-Cola, Chipotle, Wendy's, Supercuts, McDonald's, Jiffy Lube, Petsmart, Chick-fil-A, Five Guys and more to help develop their above-store leaders and multiunit franchisees. You'll learn how to build strong teams, how to coach and develop store managers, how to design and deliver high-impact store visits and how to manage multiple priorities effectively to get more done. Over 250,000 copies sold.
