Builds on the outcomes and experiences at Level 4 and provides full coverage of the National 4 & 5 course. This title is endorsed by SQA. – Covers all of the requirements of the Unit Outcomes – Contains practice tasks to allow students to prepare for the National 4 Added Value Unit/National 5 Assignment – Written by respected authors in the Business Education community
Unit 1 Administrative Practices
Chapter 1 Administration in the workplace
Chapter 2 Organising and supporting events
Unit 2 IT Solutions for Administrators
Chapter 3 Use of spreadsheet applications to support admin tasks
Chapter 4 Use of database applications to support admin tasks
Chapter 5 Use of word-processing applications to support admin tasks
Unit 3 Communication in Administration
Chapter 6 Searching and sourcing information
Chapter 7 Communicating information using DTP and presentation applications
Chapter 8 Communicating information using technology
