ABOUT THE BOOK
This book analyzes how Don Norman coined the word “User Experience Design” in the 1990s and it means a person’s perception or feeling towards using a product, service, website or a system. What a user feels would depend on the way an organization has designed its user experience to fit the user’s needs and expectation, i.e, an organization looks at the patterns, habits and behavior of users to make their experience better. UX design is all encompassing in the sense that it covers various fields such as psychology, computer science, statistics, graphic design. A great user experience has to be useful, usable and desirable.
Steps on how to develop user experience which includes:
Also techniques to develop the user experience was also established which includes:
Essential rules for UX Design such as design for users, provide absolute clarity, give users control, predict, then adapt etc.
There is also the design thinking process which includes:
The roles of UX designers as well as the misconceptions of UI and UX. UI is actually a subset of UX, UX goes beyond designing to ensure organizations fit into the shoes of consumers or users by carrying out surveys and interviews to know their needs inorder to design what will solve their problem and meet their needs