Book Title: Quality Management for Services
Book Subtitle: Handbook for Successful Quality Management. Principles – Concepts – Methods
Authors: Manfred Bruhn
DOI: https://doi.org/10.1007/978-3-662-67032-3
Publisher: Springer Berlin, Heidelberg
eBook Packages: Business and Management, Business and Management (R0)
Copyright Information: The Editor(s) (if applicable) and The Author(s), under exclusive license to Springer-Verlag GmbH, DE, part of Springer Nature 2023
Hardcover ISBN: 978-3-662-67031-6Published: 29 July 2023
Softcover ISBN: 978-3-662-67034-7Due: 12 August 2024
eBook ISBN: 978-3-662-67032-3Published: 28 July 2023
Edition Number: 1
Number of Pages: XXV, 634
Number of Illustrations: 1 b/w illustrations, 309 illustrations in colour
