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###-Book Description Begin-###
by Hali R. Keeler (Author), Marie Keen Shaw (Author)
Support staff in all types of libraries must work together in a variety of situations. This is both a textbook and on-the-job manual covering the skills and behaviors necessary for effective teamwork and communication. Trained library support staff should know the basic concepts of interpersonal relations, customer service, teamwork, and communication. The range and diversity of staff in today’s library requires that support staff understand and implement these basic principles.
Paperback: 206 pages
Publisher: Rowman & Littlefield Publishers (Sept. 15 2018)
Language: English
ISBN-10: 1538107635
ISBN-13: 978-1538107638
