The Art of IT Intervention explores some of the biggest problems facing technology managers today. A revealing look into the subtle (and not-so-subtle) issues that contribute to a toxic IT culture in many organizations. An exploration of human behavior in the workplace, the root causes of employee dissatisfaction and a bold shift into a team-driven growth environment is coupled with detailed strategies for building each facet of the high-performance IT department. It is a “must read” for anyone in IT Management today. And yes… there are one or two “Easter Eggs”
