Part 1 Working in the Technical Communication Environment
Chapter 1 Introduction to Technical Communication
Chapter 2 Understanding Ethical and Legal Considerations
Chapter 3 Writing Collaboratively and Using Social Media
Part 2 Planning and Drafting the Document
Chapter 4 Analyzing Your Audience and Purpose
Chapter 5 Researching Your Subject
Chapter 6 Writing for Your Readers
Part 3 Designing User-Friendly Documents and Web Sites
Chapter 7 Designing Documents and Web Sites
Chapter 8 Creating Graphics
Part 4 Learning Important Applications
Chapter 9 Writing Correspondence
Chapter 10 Writing Job-Application Materials
Chapter 11 Writing Proposals
Chapter 12 Writing Informational Reports
Chapter 13 Writing Recommendation Reports
Chapter 14 Writing Definitions, Descriptions, and Instructions
Chapter 15 Making Oral Presentations
Part A: Documenting Your Sources
Part B: Editing and Proofreading Your Documents