Information technology professionals will gain invaluable information with this updated resource on how to connect concepts to key business areas. These areas include accounting, finance, marketing, management, human resources, and operations. The new edition provides concise and accessible coverage of core IT topics. Do It Yourself activities show them how to apply the information on the job. Technology professionals will then be able to discover how critical IT is to each functional area and every business.
Chapter 1 The Modern Organization in the Global, Web-Based Environment
Chapter 2 Information Systems: Concepts and Management
Chapter 3 Ethics, Privacy, and Information Security
Chapter 4 Data and Knowledge Management
Chapter 5 Network Applications
Chapter 6 E-Business and E-Commerce
Chapter 7 Wireless, Mobile Computing, and Mobile Commerce
Chapter 8 Organizational Information Systems
Chapter 9 Customer Relationship Management
Chapter 10 Supply Chain Management
Chapter 11 Managerial Support Systems
Chapter 12 Acquiring Information Systems and Applications
Technology Guide 1 Computer Hardware
Technology Guide 2 Computer Software
Technology Guide 3 Protecting Your Information Assets
Technology Guide 4 Basics of Telecommunications and Networks
Technology Guide 5 Basics of the Internet and the World Wide Web
