Christoph G. Schuetz examines the conceptual modeling aspects of multilevel business processes without neglecting the implementation aspects. Furthermore, he investigates the advantages of hetero-homogeneous models for quantitative business process analysis. Multilevel models reflect the reality of many information systems. In this respect process-aware information systems are no exception. Multilevel models capture interdependencies between business processes at different organizational levels and allow for a convenient representation of business process variability which, in turn, facilitates the analysis of business processes across different organizational units.
Chapter 1 Introduction
Chapter 2 Background
Part I Modeling
Chapter 3 Multilevel Object Core
Chapter 4 Multilevel Business Artifacts
Chapter 5 Hetero-Homogeneous Business Process Models
Chapter 6 XML Representation
Part II Data Analysis
Chapter 7 Multilevel Business Process Automation
Chapter 8 Multilevel Business Process Intelligence
Chapter 9 Conclusion
