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Product details
- ISBN-10: 023034173X
- ISBN-13: 9780230341739
- Author: Aradhna Krishna
- Language: English
Product description
An insightful look at how touch, taste, smell, sound, and appearance effect how customers relate to products on a sensory level, and how small sensory changes can make a huge impact. Customer Sense describes how managers can use this knowledge to improve packaging, branding, and advertising to captivate the consumer’s senses.