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– Concepts/definitions you need to know
– Skills you need to develop
– Tools you need to use
– Steps you need to take
Easily learn these steps and tools, and it will help you and your team work together, systematically toward your lean Healthcare Enterprise goals.
The Lean Enterprise Memory Jogger for Healthcare is your source for LEAN know-how in tackling the complexities of healthcare service delivery. You are provided insights and practical guidance through the Healing University case study—indispensable know-how for learning how to…
Use Enterprise Mapping to discover and diagnose “real pain points” in your healthcare processes.
Focus on Healing and Business Pathways as value streams that matter most.
Leverage value creation and value destruction definitions to assess service value.
Use foundational lean methods to define service demand, perfect service execution, and optimize supply resources.
Apply new methods such as Service Blueprinting to assess and enhance the customer healthcare experience.
Execute the right lean goals and methods in the right order to achieve Perfect Care.
“Lean is not the healing process; it is the process for healing processes.”
– Rich MacInnes