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Product details
- ISBN-10: 8120345746
- ISBN-13: 9788120345744
- Author:
- Language: English
Product description
This book provides the reader with an accessible and up-to-date information on the essentials of a quality management system. It discusses what is an ISO 9001:2008 QMS, and shows how an organization can implement this system. In addition, the book describes the certification process, eight clauses of ISO 9001:2008 QMS standard, and internal QMS audit. This book is meant for the students pursuing BBA, MBA and Diploma courses in Total Quality Management.