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###-Book Description Begin-###
by Thomas Pyzdek (Author), Paul A. Keller (Author)
The definitive guide to organizational excellence--completely updated
Fully revised for the latest American Society for Quality (ASQ) Certified Manager of Quality/Organizational Excellence (CMQ/QE) Body of Knowledge, The Handbook for Quality Management: A Complete Guide to Operational Excellence, Second Edition offers in-depth guidance on effectively applying the principles of quality management in today's business environment and delivering superior results. Designed to help you prepare for and pass the ASQ CMQ/QE exam, this authoritative volume also serves as an essential on-the-job reference.
Series: The Handbook for Quality Management. A Complete Guide to Operational Excellence (Book 71799249)
Hardcover: 512 pages
Publisher: McGraw-Hill Education; 2 edition (January 8, 2013)
Language: English
ISBN-10: 0071799249
ISBN-13: 978-0071799249
