###-Book Description Begin-###
Randall E. Duran (Author)
Financial Services Technology, Second Edition explains how banks and financial institutions use technology and explores how fintech companies are revolutionizing the financial services industry. It examines innovation areas and emerging technologies, including digital currencies, blockchain, artificial intelligence, and mobile payments. Key concepts related to cybersecurity, operational risk, and regulation are reviewed in the context of how they impact financial institutions and fintech companies. This book will serve as a valuable reference for industry professionals and as a learning guide for students and newcomers to the industry.
TABLE OF CONTENTS
Chapter 1 Introduction
PART 1 FOUNDATIONS
Chapter 2 Business Process Management
Chapter 3 Solution Architecture
Chapter 4 Technology Solution Delivery
Chapter 5 Technology Infrastructure and Operations
PART 2 BANKING TECHNOLOGY
Chapter 6 Banking Contexts
Chapter 7 Deposits and Cash Management
Chapter 8 Lending and Debt Collection
Chapter 9 Payments
Chapter 10 Trade Services and Finance
Chapter 11 Treasury and Foreign Exchange
Chapter 12 Treasury Derivatives
PART 3 FINANCIAL MARKETS TECHNOLOGY
Chapter 13 Capital Markets Contexts
Chapter 14 Exchanges and Execution Venues
Chapter 15 Financial Markets Intermediaries
PART 4 CROSS-FUNCTIONAL CONSIDERATIONS
Chapter 16 Channels and Customer Relationship Management
Chapter 17 Cybersecurity
Chapter 18 Market Risk Management
Chapter 19 Operational and Compliance Risk Management
Chapter 20 Innovation
Glossary
Paperback: 608 pages
Publisher: Cengage Asia; 2nd edition (December 18, 2017)
Language: English
ISBN-10: 9814780863
ISBN-13: 978-9814780865
